Search

Computer & Network Issues

September 24th, 2008 by Jesse Dye

Grossmont High School along with some other district sites experienced significant network issues over the weekend and through Monday. These issues affected many of the computers on campus.  When issues like this occur often times all affected computers need to be rebooted.  It will save you and your tech support team’s time if you proactively reboot your computer after a known issue.  A majority of problems can be solved by taking this simple action.

TECH TIP:  First step when experiencing a computer related problem – Log Off or reboot the machine!  This will clear many of the anomalies that you may experience on a computer.
PC:  CRTL+ALT+DEL –> Logoff         MAC:  APPLE+OPTION+ESC –> Force Quit.

This tip has been in 2 Tech Newsletters including the SEPT 2008 “Back To School” edition.

Posted in Status Update, Tech Tips | No Comments »

Open Lab/COW Procedure

September 9th, 2008 by Jesse Dye

The Open Lab AND the COW are both in room 550.  Every department will be receiving one key to the room.  You may use the key to gain access to the Lab/COW to sign up or when you bring your class. The sign up folder for the lab is located immediately to your right as you enter the lab.  The COW sign up folder is located on the COW.  Each department should keep the key to the lab in a secure location that is accessible by staff members only.  MAKE SURE YOUR STUDENTS KNOW THEIR eBACKPACK INFO FIRST! You can check eRoster for your students account info.

Posted in Status Update, Tech Update | No Comments »