GHS Tech Help

Grossmont High School will be undergoing routine server maintenance over the weekend.  Please expect some disruption of network services including, but not limited to email on Saturday and Sunday. In addition, please shutdown your computer workstation before you leave on Friday.

The network was experiencing intermittent issues this afternoon between 12p and 2p. It affected all locations on campus.  It was due to a faulty AC unit in the main server room. The issue has been resolved.

To correct any errors on your computer workstation that may have resulted, please reboot your machine.  Refer to the Tech Newsletter’s “BackPage” for more tips to resolve possible computer errors. If you continue to experience network issues, please submitt a HEAT request.  Thank You,

The GHS open lab has moved due to the 500 bldg renovation. It is now located in room 550. That’s still upstairs, but now facing the lower quad. After being closed since March, it is now open for teachers to sign up. The schedule is still located in the lab, on the wall, near the door.  In order to keep the lab in good working order please follow the checklist:
Arriving:

Please make sure all computers, keyboards, and mice are present. Report any missing items to the Technology Specialist- Room 560.

Instruct students to logoff and restart their computer if it is NOT at the initial login screen. Many errors can be prevented by logging in properly.

If you will be printing, make sure the printer is on, and to load the printer (tray 2) with paper. You are responsible for bringing your own paper.

Before Leaving:

Before students are dismissed, please instruct them to “logout” completely. Click “Start”, then select “Log off”.

Please refer to the posted lab schedule, if you are the last class of the day have the student completely “shut down” their computers.

After each of your classes please be sure all computers, keyboards, and mice are present. Report any missing items to the Technology Specialist.

Also report any problems encountered with the machines via the available forms located in the teacher’s desk of the open lab.