GHS Tech Help

Grossmont High School along with some other district sites experienced significant network issues over the weekend and through Monday. These issues affected many of the computers on campus.  When issues like this occur often times all affected computers need to be rebooted.  It will save you and your tech support team’s time if you proactively reboot your computer after a known issue.  A majority of problems can be solved by taking this simple action.

TECH TIP:  First step when experiencing a computer related problem - Log Off or reboot the machine!  This will clear many of the anomalies that you may experience on a computer.
PC:  CRTL+ALT+DEL –> Logoff         MAC:  APPLE+OPTION+ESC –> Force Quit.

This tip has been in 2 Tech Newsletters including the SEPT 2008 “Back To School” edition.

All the thin client computers around campus have been updated with a great new search feature. It allows the user to find any document or file instantly just by typing a word in the file’s name or in any part within the document. This can quickly and easily allow you to find those files you know you saved, but can’t seem to find.  The search bar is located in the lower right of your screen for easy access.  Click in the box, and just start typing.  Instantly all documents that contain that search string will appear! Click the file to open.

If you click the “Search Desktop” button, a program window will appear.  It will list all the matching files on the left, and actually give you a quick file preview on the right. You can quickly browse all files without opening them one by one.  Give it a try, It’s probably the easiest way to open files, no more digging through folders and folders to find that file again!

Tech Resources has posted their Fall training schedule.  There are also many dates where the “Drop-In” lab is available for anyone to get tech help. Sign up here:

VIEW SCHEDULE

If you visit the Grossmont High School website, you will see a link along the left hand side that takes you to “Teacher Web Pages“.  This is an easy way to direct kids to your website, but first make sure you are on the list, and that your listed name correctly links to the site you want.  If you have an EduBlog that you would like to use go to this page:
http://class.guhsd.net/optout.html

Type your Employee ID (that’s the last 4 of your Attendance log-in) and your password. Type in the address of your Edublog site, then select your school from the drop down list.  Once you click submit, your name will appear on the Teacher Website list for Grossmont, and it will link to the URL you typed in the box.

Most computer problems can easily be solved by restarting, and trying again from scratch. Try these steps to warm up that frozen computer:

Step 1: When able, you should always try restarting your computer. On a MAC click the “Apple” menu, click “Restart”. On a PC click “Start”  then “Logoff” or “Restart”.

Step 2: If Step 1 doesn’t work, on a MAC hit the “APPLE + OPTION + ESC” keys, and “Force Quit” frozen applications.  On a PC hit “CTRL +ALT +DEL” and click “Logoff” to clear any errors.

Step 3: Last resort. If the computer simply  doesn’t want to respond, you may have to HOLD THE POWER BUTTON for 5 seconds.  This forces the computer to turn completely off. Wait a few seconds, then power it back on.